PROBLEM

Vehicle repair shops lacked an organized system to manage bookings and customer inquiries.Customers faced difficulty in finding reliable and transparent repair services.

SOLUTION

Developed a centralized platform for customers to book repair services.Integrated real-time booking availability and tracking system.Provided shop owners with tools to manage orders and customer feedback.

APPROACHES

Villa Motors aimed to create a digital solution for managing vehicle repair orders, focusing on user convenience and shop efficiency.

The platform was designed to simplify repair booking and enhance customer trust.

TIMELINE

Week 1: Requirement gathering and analysisWeek 2: Wireframing and prototypingWeek 3-5: Development of core featuresWeek 6: Testing and deployment

OUR CONTRIBUTION

Visually Stunning UI Design

A centralised admin panel providing real-time updates on bookings, order status, and revenue insights. Enables shop owners to make informed decisions and track performance effectively.Customer-friendly booking interface. A user-centric design that simplifies the booking process with intuitive forms, a step-by-step flow, and instant confirmation. Includes options for selecting services, preferred dates, and vehicle details.An adaptive interface ensuring a consistent experience across devices. Optimised for quick loading and intuitive navigation, allowing users to access services on-the-go.

Better User Flow

Customer logs in and selects a repair serviceAvailable slots are displayed based on real-time shop availability.Customer confirms the booking and receives email confirmation.Shop owner manages bookings via the dashboard.

Solved User Pain Points

Reduced customer wait times through efficient scheduling.Improved transparency in pricing and repair status.Streamlined order management for shop owners.